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	<title>Jasper Tandy &#187; internet</title>
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	<link>http://jspr.tndy.me</link>
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		<title>MacBook Bros</title>
		<link>http://jspr.tndy.me/macbook-bros/</link>
		<comments>http://jspr.tndy.me/macbook-bros/#comments</comments>
		<pubDate>Tue, 17 May 2011 13:38:08 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[home]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[computers]]></category>
		<category><![CDATA[linux]]></category>
		<category><![CDATA[work]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=3241</guid>
		<description><![CDATA[I'm not ashamed. CLI makes me feel elite as a motherfucker.]]></description>
			<content:encoded><![CDATA[<p>Repurposed my <em title="2 years!">old</em> MacBook Pro as a web-server/load-lightening-slave over the weekend, and so far it&#8217;s paying dividends. Really nice to offload our dev server duties to something that I don&#8217;t take with me when I go out or restart to play games in Windows 7.</p>
<p>Any recommendations for essential Linux software (even obvious stuff &#8211; I might&#8217;ve missed it!) are gratefully received at <a href="http://twitter.com?status=@jaspertandy%20">my twitter</a>.</p>
<p><img src="http://jspr.tndy.me/up/2011/05/macbook-bros.jpg" alt="" title="MacBook Bros" width="900" height="599" class="alignnone size-full wp-image-3242" /></p>
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		<title>Design Tweaks</title>
		<link>http://jspr.tndy.me/design-tweaks/</link>
		<comments>http://jspr.tndy.me/design-tweaks/#comments</comments>
		<pubDate>Sat, 16 Apr 2011 13:28:15 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[internet]]></category>
		<category><![CDATA[jspr]]></category>
		<category><![CDATA[design]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2735</guid>
		<description><![CDATA[Designing in-browser really is the only way to go sometimes.]]></description>
			<content:encoded><![CDATA[<p>I spent yesterday evening tweaking the design of this site and drinking rum. Rum is delicious, and an excellent design aid, apparently. Just getting the OK for an image I&#8217;ve used and it&#8217;ll all go live. Very excited, weirdly, it&#8217;s a huge improvement!</p>
<p><img src="http://jspr.tndy.me/up/2011/04/desk.jpg" alt="" title="desk" width="900" height="599" class="alignnone size-full wp-image-2736" /></p>
<p><img src="http://jspr.tndy.me/up/2011/04/lamp.jpg" alt="" title="lamp" width="900" height="599" class="alignnone size-full wp-image-2737" /></p>
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		<item>
		<title>stop your moaning (a moan about moaning)</title>
		<link>http://jspr.tndy.me/stop-your-moaning-a-moan-about-moaning/</link>
		<comments>http://jspr.tndy.me/stop-your-moaning-a-moan-about-moaning/#comments</comments>
		<pubDate>Thu, 17 Mar 2011 14:03:31 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[reaction]]></category>
		<category><![CDATA[free as in beer]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[rant]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2497</guid>
		<description><![CDATA[The internet is full of cool, free stuff for you to play with. Some of it is made by cool geeks who don&#8217;t want anything in return, some is made by businesses who claimed your soul in their terms agreement. A few are cool geeks who becamse businesses that had to make money, and therein [...]]]></description>
			<content:encoded><![CDATA[<p>The internet is full of cool, free stuff for you to play with. Some of it is made by cool geeks who don&#8217;t want anything in return, some is made by businesses who claimed your soul in their terms agreement. A few are cool geeks who becamse businesses that had to make money, and therein lies a problem.</p>
<p>How do you go from being some guy in his (or her, whatever) room, to some guy in a small office, to 400 guys in a crazy loft in San Francisco smashing their heads against the wall trying to figure out the least offensive way to make money from this brilliant thing they&#8217;ve created.</p>
<p>If it&#8217;s not already obvious, this is loosely based on Twitter. Twitter always seems to have struggled with making money. Sure, you can sell search data to Google and Microsoft, but that money isn&#8217;t going to cover everything. You could even get some investors to give you a boatload of money, but they&#8217;re eventually going to want to see some sort of return.</p>
<p>Once you&#8217;ve exhausted those avenues, it&#8217;s unfortunate but, you&#8217;re going to have to turn to your users. This presents a problem. Users hate it when you make money from them. Even if it doesn&#8217;t cost them anything at all. Show some adverts (some people &#8211; yes you, Gawker &#8211; take this way too far) and people moan that you&#8217;ve sold out. Start charging and you might as well have broken into someone&#8217;s house and just started taking their stuff.</p>
<p>It must be incredibly frustrating when a bunch of people are selling an app to use your service and making decent money from it when you can&#8217;t make income no matter what you try.</p>
<p>If it were me, I&#8217;d do what Facebook is trying to do. Get a load of businesses on board and promise them good advertising. When I say &#8220;good&#8221;, I mean advertising that might actually work. When I use Facebook, I see ads for stuff that relates to what I talk about and what&#8217;s in my profile. I probably see ads my close friends would see, too. That&#8217;s the only way I can explain some of them! Facebook ads don&#8217;t annoy me &#8211; I trust them. It&#8217;s all based on things I willingly tell them, so why wouldn&#8217;t I trust them? I&#8217;m a pretty reliable source when it comes to the things I like.</p>
<p>This seems to be what Twitter is doing. I don&#8217;t know how much real value there is in trending topics. I think they&#8217;re pretty useless, personally. As soon as something gets popular, it gets spammed and becomes pointless. Spam notwithstanding, there could be real value in selling trending topics. In order to do this, Twitter needs to put them in your face. They need them to be in pride of place on their website, on any native clients, anywhere. But doesn&#8217;t it make people moan?! God, take away people&#8217;s faces and their predisposition to whining about inconsequential shit goes through the roof, doesn&#8217;t it? The entitled rage at the <a href="http://twitter.com/#!/search/%23dickbar">#dickbar</a> in Twitter for iPhone is just <a href="http://www.imdb.com/title/tt0445934/">mind-bottling</a>. Seriously; 1. Who is really that angry about the #dickbar? 2. Is Twitter as a service not worth it? I mean, they&#8217;ve got to try and make some money, haven&#8217;t they? If you&#8217;re not going to visit any of that stuff, just don&#8217;t. At least let them try to make money because, if they can&#8217;t, the service will disappear. Sure, you&#8217;ll move on, but Twitter is a job to some people and, as such, they rely on it to live.</p>
<p>Personally, I&#8217;m a fan of Freemium. Show ads, offer subscription. Remove ads if people subscribe. Replace one revenue stream with another. I happily subscribe to Instapaper (I would pay more for this) and Flickr (though I sense Yahoo! isn&#8217;t long for this world, so we&#8217;ll see what happens there) and I would pay for Twitter and Facebook, too. It wouldn&#8217;t need to be a lot, either. Marco Arment charges $1 a month. With Facebook&#8217;s 500,000,000 users or whatever it is, even if 25% of those people paid a dollar a month, that&#8217;s a decent guaranteed income for just being yourself.</p>
<p>I realise that willingness to pay for a service puts me in the minority. You only have to look at App Store reviews to see that. Before I bought <a href="http://itunes.apple.com/us/app/tilt-to-live/id335454448?mt=8">Tilt to Live</a> for iOS, I was reading the reviews (of this 59p, 99¢ game that is fucking awesome, by the way. Seriously, you&#8217;ll get your 59p&#8217;s worth in the first hour of play) and people were outraged by the fact that <a href="http://www.onemanleft.com/">One Man Left</a> added a game mode and were charging the same again for the new mode. 59p that you don&#8217;t even have to pay, and would-be 5-star reviews became 3, 2 and 1-star. Unbelievable.</p>
<p>I suppose what I&#8217;m getting at here is that people don&#8217;t spend enough time looking at something&#8217;s worth. If it&#8217;s always been free or cheap, it should always be free or cheap. Nothing should ever change, even though your users don&#8217;t pay, they&#8217;re damn sure going to throw their toys out of the pram if you change anything and demand that you put it right-the-fuck back.</p>
<p>I say fuck that. The people who created this awesome thing that you love are probably only going to try to change it for the better. Even when they&#8217;ve got to start doing something a bit lame to make some money, they&#8217;re going to do it in the best way they can. This isn&#8217;t only so that they don&#8217;t piss off their users, but so that they don&#8217;t ruin the thing they created. Chances are, if you love it, the people who made it and spend their lives improving it love it way, way more and don&#8217;t want to be the cause of it properly sucking. Stop fucking moaning about free things &#8211; this is the world; we&#8217;ve all got to make some money at some point.</p>
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		<title>Why I disable comments here and why that doesn&#8217;t matter.</title>
		<link>http://jspr.tndy.me/why-i-disable-comments-here-and-why-that-doesnt-matter/</link>
		<comments>http://jspr.tndy.me/why-i-disable-comments-here-and-why-that-doesnt-matter/#comments</comments>
		<pubDate>Tue, 28 Dec 2010 20:13:12 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[words]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[comments]]></category>
		<category><![CDATA[internet]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2394</guid>
		<description><![CDATA[I'm getting tired of people saying that bloggers who disable comments aren't bloggers. I may not be a hugely successful one, but I'm proud of this site and it, most definitely, is a blog.]]></description>
			<content:encoded><![CDATA[<p>A couple of months ago, I decided to disable comments on this blog (yes, it&#8217;s still a blog). It wasn&#8217;t because of irrelevant comments, it wasn&#8217;t because of abuse and it wasn&#8217;t because of spam. All of those things can be dealt with using moderation (especially on such a low-traffic site).</p>
<p>The reason I disable comments is simple. For the most part, I don&#8217;t care what people who read this think about it. For me, comments are about engaging with the author of a post and I&#8217;m just not interested in that. There&#8217;s been such huge proliferation of social networks now that if you want to talk about something I post, you could link it on Facebook or Twitter and talk about it with your social circle. If I&#8217;m in your social circle or you want me to see your response, find a way to tag me. If you can&#8217;t, that&#8217;s not an accident.</p>
<p><small>Arrogant? Probably. But note <em>my</em>, the possessive pronoun.</small></p>
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		<title>who doesn&#8217;t like beautiful things?</title>
		<link>http://jspr.tndy.me/who-doesnt-like-beautiful-things/</link>
		<comments>http://jspr.tndy.me/who-doesnt-like-beautiful-things/#comments</comments>
		<pubDate>Sun, 12 Dec 2010 14:54:35 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[words]]></category>
		<category><![CDATA[allyouseeis.me]]></category>
		<category><![CDATA[internet]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2361</guid>
		<description><![CDATA[We did 3 whole cars, it was me, Dez and Mean Three, right? We did this first car, in big, block silver letters that said "All you see is" and then the second car it said "Crime in the city".]]></description>
			<content:encoded><![CDATA[<p>I have this personal project I like to work on from time-to-time. It&#8217;s an image bookmarking site, heavily inspired by ffffound, with a major of exception.</p>
<p>When saving images on my site, I attempt to extract colour information about a photo. Until recently, it&#8217;s been purely so one can go &#8220;ooooooh, look at the lovely colours in that one!&#8221;, but I&#8217;ve started adding some cool features to it. I&#8217;ve also been sneaking social features in, more as a means to explore than anything else. I&#8217;m super happy with where the site is at in its current incarnation. If I were so inclined, I might call this version of the site 0.9. I&#8217;m about to do a massive code review to improve and enhance things so it&#8217;s something I can be proud of on a technical and personal level. At the moment, due to its disjointed development schedule, it&#8217;s a little messy in places. It works, though, and performs very well for its current user-base.</p>
<p>If you&#8217;re interested, the site is called <a href="http://allyouseeis.me">allyouseeis.me</a> and the things I find can be seen <a href="http://allyouseeis.me/jasper">here</a> (very, very not suitable for work or neurotic girlfriends).</p>
<p>The site as an experiment has had two fairly notable impacts on me. Firstly, I feel like I know a few of my friends (and one guy I barely know) loads better. It might not be surprising that people&#8217;s personalities speak through their judgement of beauty, but it has been and continues to be a cool way to communicate with people. Secondly, I get increasingly annoyed with people who share other people&#8217;s work without attribution. It&#8217;s seriously arrogant to share people&#8217;s work without giving them credit, and I wish that people wouldn&#8217;t do it. If I&#8217;m looking at an image, I&#8217;d like a clear route back to the source. I don&#8217;t care about having to trudge through 13 different crappy Tumblrs just to find an artist and I shouldn&#8217;t have to do it!</p>
<p>Also, has anyone noticed that Tumblr is now myspace. When did this happen?</p>
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		<title>Why I don&#8217;t adblock (but reserve the right to get pissed about ads)</title>
		<link>http://jspr.tndy.me/why-i-dont-adblock-but-reserve-the-right-to-get-pissed-about-ads/</link>
		<comments>http://jspr.tndy.me/why-i-dont-adblock-but-reserve-the-right-to-get-pissed-about-ads/#comments</comments>
		<pubDate>Sun, 03 Oct 2010 08:59:18 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[internet]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[rant]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2328</guid>
		<description><![CDATA[Responsible use of ads.]]></description>
			<content:encoded><![CDATA[<p>The advertisement model for monetising websites is age-old. Since people started looking at websites, they have been looking at ads. Google ads, Myspace ads, then later, the little squishy spider ad where you could win an XBOX (you never won an XBOX). It&#8217;s an easy way to make money from your site without having to develop a business model. Hell, sometimes your content isn&#8217;t able to earn its keep and ads or subscriptions are really the only way to make a bit of cash. All fine.</p>
<p>I don&#8217;t use ad-blocking software on my web browsers for a few reasons:</p>
<ul>
<li>They can be greedy and block things that I actually might want to see</li>
<li>When developing websites which might have ads on, I <em>always</em> forget to disable them and spend an hour trying to figure out why ads are invisible</li>
<li>I care that companies rely on ad income to perpetuate their content (on sites I regularly visit)</li>
</ul>
<p>The first two reasons aside, I want to focus on the abuse of my care of a company&#8217;s income. Considering how easy it would be for me to just install some ad-blocking software in my browser, I don&#8217;t understand why companies insist on making me mad at their adverts. Take this, for example.</p>
<p><img src="http://jspr.tndy.me/up/5046266935.png" alt="5046266935"/></p>
<p>This is an ad in my face &#8211; it opened when the page loaded. I don&#8217;t block ads and I do actively click on things I might find interesting so that content creators get paid and keep on creating that content, so I&#8217;m insulted when these ads are thrust in my face. What&#8217;s more, I clicked the close link and the ad opened anyway. That is just shitty advertising.</p>
<p>So please, cool website owners (I&#8217;m looking at you, Kotaku), stop putting these horrible ads on your site. It cheapens your product and insults your users and I don&#8217;t want to have to stop reading your site like I did with Wired (in my defense, Wired is pretty terrible anyway).</p>
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		<title>Mobile tabs</title>
		<link>http://jspr.tndy.me/mobile-tabs/</link>
		<comments>http://jspr.tndy.me/mobile-tabs/#comments</comments>
		<pubDate>Sat, 02 Oct 2010 15:43:40 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[internet]]></category>
		<category><![CDATA[#mobiletabs]]></category>
		<category><![CDATA[me]]></category>
		<category><![CDATA[mobile]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2324</guid>
		<description><![CDATA[Neven Mrgan (the original vowel-dropper) gave me a cool link-sharing idea (well, I think it&#8217;s cool anyway). He occasionally posts collections of Wikipedia links that he&#8217;s viewed recently and they make for interesting reading. You end up in some weird-ass Wikipedia articles if you spend long enough browsing. Same with sitting, watching crappy TV or [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://mrgan.tumblr.com/">Neven Mrgan</a> (the original vowel-dropper) gave me a cool link-sharing idea (well, I think it&#8217;s cool anyway). He occasionally posts collections of Wikipedia links that he&#8217;s viewed recently and they make for interesting reading. You end up in some weird-ass Wikipedia articles if you spend long enough browsing. Same with sitting, watching crappy TV or waiting for trains or whatever.</p>
<p>With that in mind, I&#8217;ve been saving my mobile tabs because they&#8217;re representative of the random browsing I do! <a href="http://www.macworld.com/article/150539/2010/04/apple_world.html">Steve Jobs seems to think that</a> people don&#8217;t search on phones like they do on desktops. Physically, he&#8217;s got a point, but I don&#8217;t think there&#8217;s a huge difference. I make more impulsive, general knowledge searches on my phone, but that&#8217;s probably due to not doing my day job on my phone.</p>
<p>So, here&#8217;s the Safari tabs currently open on my phone:</p>
<p><a href="http://stephthirion.tumblr.com/">Steph Thirion</a>&#8216;s (Eliss developer) tumblr</p>
<p><a href="http://www.mtv.com/shows/hard_times/show_music.jhtml">Music from The Hard Times of RJ Berger</a></p>
<p><a href="http://www.latex-project.org/">LaTeX</a>, document formatting markup</p>
<p><a href="http://twitter.com/#!/tinashe_K">The girl who plays Celeste from Two and a Half Men&#8217;s Twitter</a></p>
<p><a href="http://www.tech21nyc.com/products/effects/midimouse.html">Programmable Midi footswitch thing</a> &#8211; I really hope something like this comes out for AmpKit/iPhone.</p>
<p><a href="http://www.hasbro.com/games/kid-games/operation/default.cfm?page=Products/Detail&#038;product_id=21214">Operation: Hulk Edition</a> &#8211; I was convinced that Hasbro didn&#8217;t make Operation. Turns out Hasbro makes all the board games.</p>
<p><a href="http://www.google.co.uk/search?q=i'm+sorry+thinking+about+the+right+words+to+say+planned+to+be">This song</a> always gets stuck in my head and I always forget who it&#8217;s by (When in Rome &#8211; The Promise)</p>
<p><a href="http://www.google.co.uk/search?q=lastfm2itunes">I don&#8217;t use last.fm any more, but this is cool-looking</a></p>
<p><a href="http://www.google.co.uk/search?q=greg+laswell+what+a+day">This song</a> is featured on all the TV shows. Heard it on Numb3rs &#8211; those guys are so good at picking music.</p>
<p><small>(as a side note, I wrote this on my phone &#8211; 3 fault starts because WordPress for iPhone sucks and crashes all the time. Horrible app)</small></p>
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		<title>dconstructed</title>
		<link>http://jspr.tndy.me/dconstructed/</link>
		<comments>http://jspr.tndy.me/dconstructed/#comments</comments>
		<pubDate>Sun, 05 Sep 2010 09:43:29 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[internet]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[conferences]]></category>
		<category><![CDATA[dconstruct]]></category>
		<category><![CDATA[inspiration]]></category>
		<category><![CDATA[web design]]></category>
		<category><![CDATA[web development]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2285</guid>
		<description><![CDATA[tl;dr]]></description>
			<content:encoded><![CDATA[<p>The concept of a conference is a good one. Great minds in an industry coming together to share wisdom and spend time with others who share their passion and interest is a positive use of anyone&#8217;s time. The problem with things that look so great on paper is that, due to unforeseen variables, they often fall short of their potential. I&#8217;ve been thinking about why I didn&#8217;t enjoy FoWA and why I did in an attempt to understand whether I should go to them again, and attending dconstruct served to illustrate that I am a conferences guy, but I have to make some concessions and choose where I go carefully!</p>
<p>Firstly, I&#8217;m going to assume that every industry that has these things is the same. I know they&#8217;re not, but you understand that I&#8217;m talking about my own personal observations. Your mileage may vary and I&#8217;d like to know why it does, if you have time.</p>
<p>Humans are obsessed with celebrity. We love it. Those of us who believe ourselves to be above it are not. We go weak-kneed and fumbly when in the presence of our heroes and there&#8217;s no two ways about it. I don&#8217;t like this behaviour, but I am definitely not immune to it. I try to remember that people I consider to be celebrities are just people who&#8217;ve excelled in their field and gained a lot of recognition for what they do. They&#8217;re normal people who do normal things like apply deodorant and get their hair cut and cross the road and hate aubergines and we tend to forget this.</p>
<p>Conferences are a great way to create celebrities. If you&#8217;ve a relatively obscure interest, they effectively gather successful people to talk about how they got successful and tell you how to be more successful and that&#8217;s fundamentally a good thing. I think it&#8217;s important, however, to remember that the concept of a celebrity isn&#8217;t particularly healthy for the subject or the observer. On a long enough timeline, a subject will grow aware of and buy into their hype and become aloof (if they weren&#8217;t already!) and the observer will go to further extremes of their character type (the sycophant or the hater) and it becomes a self-perpetuating monster. No-one wants that.</p>
<p>Furthermore, as an attendee, you&#8217;re likely to be in love with what you do. You&#8217;re hardly going to sit for a whole day and listen to someone harp on about asparagus if you hate asparagus. Therefore, I think it&#8217;s important to have people talk conceptually on their subject. If you&#8217;re at a web development conference, listening to an evangelist preach HTML5 is redundant. You might make some conversions, but you shouldn&#8217;t be there to do that! The people who are going to embrace your talk will all know everything you&#8217;re going to say anyway, and the naysayers with conviction will probably just bitch about you on twitter.</p>
<p>So, why was dconstruct so good? For me, it was because people were talking in the abstract. I am a PHP developer primarily. I have other interests related to this industry but, gun to head, my day starts &lt;?php and ends ?&gt;. Whether I&#8217;m any good at it or not is irrelevant, but it&#8217;s not going to be beneficial to me to listen to another PHP developer talk about either why PHP is so good or why they&#8217;re so good at it. There was none of this at dconstruct.</p>
<p><small>(Quick disclaimer. What I took away from people&#8217;s talks isn&#8217;t necessarily what they were talking about, so if you&#8217;re one of the people I am talking about and I got it wrong, maybe you should consider your approach!)</small></p>
<p>Marty Neumeier&#8217;s talk on beating the game by getting ahead of it seemed like stating the obvious. He talked about four different types of new product (different-good, different-not-good, not-different-good and not-different-not-good) and, although I felt his process for identifying these products was flawed in that you had to wait until it had gone to market to really tell, he gave a good framework for new product developers to decide on whether something was worth the effort really only based on an idea. A lot of companies wouldn&#8217;t be failing if they listened to a guy like Marty talk for 30 minutes.</p>
<p>Brendan Dawes&#8217; talk on how to get the most out of your product and process by removing as much of it as you feasibly can was quite inspirational to me. This is something that I have quite a strong opinion on not only because it can be a real money saver, but because it can also improve your overall product by removing the weak links. It was, therefore, reassuring to hear that someone I consider to be successful has had such success by following an ideal that I subscribe to. If you weren&#8217;t interested in what he was saying, the anecdotes, animations and accent should&#8217;ve been enough to involve you anyway.</p>
<p>David McCandless spoke about his approach to data visualisation and made me jealous that he&#8217;s been able to get access to stacks of data to do cool things with, but he also strikes me as the guy at the party who will call you in a week with an answer to whether there&#8217;s a correlation between breakups and major holidays, or whether cool is cooler than awesome. More than that, though, he made you feel like it&#8217;s good to be that guy, and it can be really rewarding and unpredictably interesting to investigate things in this way. He seems to be really inspired by social interactions, which I can relate to. I tend to obsess over byproducts of social interactions, and I was pleased to see that it can be productive!</p>
<p>Unfortunately, I was interrupted during James Bridle, so I think I missed a lot but what I did hear about the interconnectedness of data and the importance of revision as a journey (using Wikipedia and those awesome <a href="http://www.flickr.com/photos/stml/sets/72157624693833091/">Iraq war volumes</a> as a case in point) just hit the nail on the head. We have the ability as a hive to revise and collect all of our knowledge to educate and solve, and I hope this ability becomes part of everything. Wikipedia is criticised heavily for containing inaccurate information, but I rarely see it done by intelligent people. They&#8217;re too busy correcting the mistakes.</p>
<p>John Gruber spoke a lot about movies and Kubrick and I like both of those things.</p>
<p>Tom Coates&#8217; presentation was like 8GB, and visually brilliant. Sadly, I don&#8217;t feel like I really gained anything from it. He spoke about the abstract concept of a network and how practical applications can benefit everyone. If you get a chance to see this, you should because he&#8217;s a great speaker!</p>
<p>Merlin Mann is an interesting guy. He doesn&#8217;t at all look like any picture I&#8217;ve ever seen of him. He spoke about the importance of being a nerd, how it&#8217;s dangerous to be comfortable with your abilities and making good choices. He&#8217;s basically the voice of all nerds, giving us a big hug and going &#8220;it&#8217;s ok, no <em>great</em>, to be a nerd but, in the interest of mortality, you should dial it down around people who don&#8217;t care&#8221;. The world needs nerds to obsess over the things that no-one else cares about. Nerds will constantly be trying to improve things that they disapprove of, and I don&#8217;t think that constant, objective improvement has ever been a bad thing. The A-bomb&#8217;s obviously terrible, but it&#8217;s a damn good example of a thing built to do a thing that does it fucking well. And it&#8217;s because of nerds.</p>
<p>I was a little disappointed that all-but-two of the talkers seemed to escape and not attend the after party. I knew that John Gruber would leave &#8211; he barely had any interest in getting up and speaking, much less mingling for five minutes with the people without whom he&#8217;d be nothing. That being said, it was nice to chat with Brendan about moviepeg and how, as a developer, I&#8217;m interested to see how designers approach things and elaborate on that a bit more, and it was cool to chat with Merlin further about embracing nerdism. I try not to be that guy who goes up to speakers and go YOU.WERE.GREAT because I don&#8217;t consider it to be constructive (and there are almost definitely enough people to do that without me chiming in), so I only attempted to talk to the people I felt like there was more to say to.</p>
<p>If you were there, or know anything about the speakers, you will notice that there are some omissions. My mum told me that if you don&#8217;t have anything nice to say, you should keep quiet <small>(those of you who know me should see your faces!)</small>.</p>
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		<title>how companies should talk to you</title>
		<link>http://jspr.tndy.me/how-companies-should-talk-to-you/</link>
		<comments>http://jspr.tndy.me/how-companies-should-talk-to-you/#comments</comments>
		<pubDate>Thu, 08 Apr 2010 09:17:44 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[internet]]></category>
		<category><![CDATA[companies]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[lovefilm]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=2000</guid>
		<description><![CDATA[This has happened a couple of times to me on twitter. I&#8217;ll make a throwaway comment about a company, chuck in an @mention about them (not expecting a reply, but secretly hoping for one) and I actually get a response. This isn&#8217;t the first time it&#8217;s happened with LOVEFiLM, and it probably won&#8217;t be the [...]]]></description>
			<content:encoded><![CDATA[<p>This has happened a couple of times to me on twitter. I&#8217;ll make a throwaway comment about a company, chuck in an @mention about them (not expecting a reply, but secretly hoping for one) and I actually get a response. This isn&#8217;t the first time it&#8217;s happened with <a href="http://www.lovefilm.com/welcome/home.html">LOVEFiLM</a>, and it probably won&#8217;t be the last, but they&#8217;re just so good at it. The situation is really unavoidable and I didn&#8217;t expect them to do anything about it (and really, didn&#8217;t see anything they even <em>could</em> do about it!), but they rallied anyway.</p>
<p><img src="http://jspr.tndy.me/up/4502438472.png" alt="4502438472"/></p>
<p>After this interchange, I figure they don&#8217;t have the title, I can&#8217;t rent it and that&#8217;s why. It was really just a throwaway comment, because it&#8217;s the first film I&#8217;ve searched for that I haven&#8217;t been able to queue for reasons other than its release date not having passed. I have since received an email from a customer service representative:</p>
<p><em>Dear Jasper,</p>
<p>Further to our conversation on Twitter, unfortunately, &#8220;9&#8243; is not currently available to rent from LOVEFiLM due to very recent problems with the supplier of rental copies. I‚m sorry for any inconvenience or disappointment this may cause you. If this situation changes we will of course let you know. To make it up to you we are crediting your account with a free rental. </em></p>
<p>Now, this is how you treat customers. I am on an unlimited plan, so an extra rental isn&#8217;t really going to affect me that much, but the gesture is the point. This shows me that, even though this isn&#8217;t a fault of theirs, they&#8217;re trying to show that they care about my experience with them, and (I hope you&#8217;re listening <a href="http://twitter.com/panelfly">Panelfly</a> and <a href="http://twitter.com/SonyPlaystation">Sony Playstation</a> &#8211; I know my updates are protected now, but they had weeks to respond before I did that!) ensure that every experience I have with their company ends with me being happy. You certainly nailed it again, LOVEFiLM.</p>
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		<title>whatever happened to plain ol&#8217; chasing money?</title>
		<link>http://jspr.tndy.me/whatever-happened-to-plain-ol-chasing-money/</link>
		<comments>http://jspr.tndy.me/whatever-happened-to-plain-ol-chasing-money/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 15:06:22 +0000</pubDate>
		<dc:creator>Jasper</dc:creator>
				<category><![CDATA[internet]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[privacy]]></category>
		<category><![CDATA[spam]]></category>

		<guid isPermaLink="false">http://jspr.tndy.me/?p=1874</guid>
		<description><![CDATA[We&#8217;re all agreed that the bigger a company gets the more evil it gets, but why is this? The two highest-profile (to me) and most recent are Facebook and Google. Remember when Google just wanted to show you ads on its search engine related to what you physically typed into it? Those were the good [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;re all agreed that the bigger a company gets the more evil it gets, but why is this? The two highest-profile (to me) and most recent are Facebook and Google. Remember when Google just wanted to show you ads on its search engine related to what you physically typed into it? Those were the good times. Now it wants to read your email (GMail), control your computer (GoogleOS), know what you&#8217;re doing when you&#8217;re not using Google products (GCal), be your mate (Buzz &#8211; seriously, wtf), know exactly what you&#8217;re looking at online (Chrome, Google DNS), look at all your pictures (Picasa), give your leg a tumour (Android) and even attach its phoneline to your house. I get justifying this to shareholders &#8211; &#8220;Imagine if we could read everyone&#8217;s email &#8211; we could put ads right there in people&#8217;s inbox!&#8221;, &#8220;Imagine if we powered everyone&#8217;s computer &#8211; we could show ads on their desktop/screensaver/bootscreen based on their internet usage&#8221;, and everyone gets a nice, shiny free product to play with.</p>
<p>But are these products really free? I mean, sure, you don&#8217;t put your credit card details into these things and there&#8217;s not a person sat monitoring everything you do and laughing when you put on some goat porn, but if you&#8217;re using Google DNS or Chrome then you can bet they have a record of someone at an IP you used doing it. And if you&#8217;re logged in to a Google product as well, you know all it takes is matching those IPs together and we&#8217;ve got a name and a face. So now, every time you turn on your Googleputer, there&#8217;s no reason NOT to show you a Google Ad for the latest installment of unmissable goat porn on your Google Desktop &#8211; you WATCHED it, so you must want to watch more! It stands to reason that when I have an email about Viagara in my inbox, I want to see ads for it too.</p>
<p>To me, that doesn&#8217;t make these products free. Sure, I use GMail, but only because I can hook it up to my mail client and forego the ads, I use the search because it&#8217;s fast and integrated with almost everything and I use GCal for work, but think about the type of data you&#8217;re giving companies access to before you actually use these &#8220;free&#8221; services. If you don&#8217;t know what DNS is, but you know Google&#8217;s is pretty fast &#8211; find out what DNS is before you tell a company EVERY SINGLE WEBSITE YOU VISIT, NO EXCEPTIONS. If you like the sound of a free operating system, think about what it means to give a company access to ANYTHING you do on your computer. I&#8217;m not saying this is the case, but if you don&#8217;t want to pay for an OS; there are plenty of amazing, free ones around.</p>
<p>Google has quickly learned from twitter that knowing about your users as in where they are or what their name is, or what someone said in an email isn&#8217;t worth nearly as much as knowing every little thing about our lives. Where you&#8217;re going to eat, what you ate when you got there, what you&#8217;re reading, what you recommend, what movies you like, where you work, what you do whilst you&#8217;re at work, all of that makes anything you&#8217;ve got with a screen and a Google product on the potential to be a tiny billboard for any type of thing that can be programmatically deemed applicable to you &#8211; and it&#8217;s not independently moderated &#8211; if someone finds out you like the sound of an iPad, you aren&#8217;t going to be getting legit ads on where to get one, you&#8217;re going to be getting shitty &#8220;GET A FREE IPAD IF YOU JUST GIVE US YOUR CREDIT CARD DETAILS AND MAIL US YOUR FIRST CHILD&#8221; ads. You&#8217;ve seen Google text ads, right? You might even use a plugin in your web browser to block them, so why open yourself up to have them put all over your life?!</p>
<p>It&#8217;s hard to blame Google for this, and they&#8217;re not the only ones. I mentioned Facebook; they&#8217;re getting just as bad, and they&#8217;ll probably end up worse, and this is why. You willingly tell Facebook EVERYTHING. Date of birth, who you&#8217;re related to, stuff you like, your employment history, political views, music taste, everything. You then proceed to give it up-to-the-minute information on all the stuff that&#8217;s catching your attention now. You&#8217;re a fickle idiot, and so was I until this all occurred to me. What&#8217;s potentially worse about Facebook is that you&#8217;re telling all of this stuff to them, giving them all your secrets, and they&#8217;re giving this data to anyone who knows a web developer. When you install an application, I bet you don&#8217;t read what they get access to &#8211; those little cancerous quizzes have access to &#8220;your Profile information, photos, your friends&#8217; info and other content that [it] requires to work&#8221;. Do you really like quizzes enough to tell Johnny Nobody all that stuff about you? I don&#8217;t.</p>
<p>So, what&#8217;s the point in this? Mark Zuckerberg says that &#8220;<a href="http://www.guardian.co.uk/technology/2010/jan/11/facebook-privacy">privacy is no longer a social norm</a>&#8220;, and I agree. Everything that you can write down about yourself can be leveraged to try and sell you something. Fair enough, it could be something that you might want, but I want that ball to always stay in my court. If I want to buy something, I&#8217;ll look for it. Eric Schmidt says that &#8220;<a href="http://gawker.com/5419271/google-ceo-secrets-are-for-filthy-people">If you have something that you don&#8217;t want anyone to know, maybe you shouldn&#8217;t be doing it in the first place</a>&#8220;. This is utter bullshit. You&#8217;re entitled to have secrets and you should have secrets. Maybe don&#8217;t tweet about them, or post them on your Facebook wall, but they&#8217;re not secrets if you&#8217;re doing that. What Mr. Schmidt is saying there is &#8220;if you have a secret and you use one of my company&#8217;s products, I&#8217;m going to use that secret to get some scammer to try and sell you shit&#8221;.</p>
<p>Now, I&#8217;m not against avertising. It can be pretty useful. However, Google used to just be a box to search stuff in. Then it was a box to search stuff in with ads on it, then it was an online equivalent of everything you used to do on your desktop computer. Now it&#8217;s all that stuff from before, plus it&#8217;s got its own backup of the internet, and soon it&#8217;ll have phonelines. It&#8217;s always changing the game, and it keeps all that stuff it had from before. No matter how they decide to change the game up, they&#8217;re always going to know everything you&#8217;ve ever told them, whether you know they did or not. Same with Facebook. So, think about what you&#8217;re telling websites about yourself and who might end up knowing that stuff and, if in doubt, walk outside with your eyes closed and tell the first person you bump into what you were going to tell that website &#8211; if you&#8217;re comfortable with them knowing it then you&#8217;re OK!</p>
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